Welcome to the “NES ONLINE” Online Store! The use of this Site is governed by the policies, terms and conditions set forth below. Your use of this Site indicates that you have accepted the following terms and conditions. Please read them carefully. “NES ONLINE” reserves the right to make changes to this Site and these terms and conditions at any time without any prior notice to you.


1. COPYRIGHT.
This site is owned and operated by “NES ONLINE”. All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of “NES ONLINE” and protected under applicable copyrights, trademarks and other proprietary (including but not limited to intellectual property) rights. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without “NES ONLINE”s prior written permission.

2. TRADEMARKS.
All other trademarks not owned by “NES ONLINE” or its subsidiaries that appear on this Site are the property of their respective owners.

3. INDEMNIFICATION.
You agree to indemnify, defend and hold us and our partners, attorneys, staff and affiliates harmless from any liability, loss, claim and expense, including reasonable attorneys fees, related to your violation of this Agreement or use of this Site.

4. NON TRANSFERABLE.
Your right to use this Site is not transferable. Any password or right given to you to obtain information or documents is not transferable.

5. LINKS TO OTHER WEB SITES.
This Site may contain links to other Web Sites. We are not responsible for the content, accuracy or opinions express in such Web Sites, and such Web Sites are not investigated, monitored or checked for accuracy or completeness by us. Inclusion of any linked Web Site on our Site does not imply approval or endorsement of the linked Web Site by us. If you decide to leave our Site and access these third-party sites, you do so at your own discretion.

6. WARRANTIES & LIMITATION OF LIABILITY.
“NES ONLINE”s WEB SITE AND ALL CONTENT WITHIN IT:

IS PROVIDED AS-IS AND AS AVAILABLE WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, ARE DISCLAIMED (INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT). IN NO EVENT SHALL “NES ONLINE” BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENCIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTUOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF INFORMATION AVAILABLE ON THIS SITE. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US THROUGH THIS SITE SHALL CREATE ANY WARRANTY, REPRESENTATION OR GUARANTEE NOT EXPRESSLY STATED IN THIS AGREEMENT.

“NES ONLINE” SHALL NOT BE LIABLE FOR ANY DAMAGES OR INJURY RESULTING FROM YOUR ACCESS TO, OR INABILITY TO ACCESS, THIS SITE, OR FROM ANY VIRUS, BUGS, TAMPERING, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY, COMPUTER LINE FAILURE, OR ANY OTHER TECHNICAL MALFUNCTION RELATED TO THIS SITE. OUR MAXIMUM LIABILITY TO YOU IF ANY; UNDER ALL CIRCUMSTANCES WILL BE EQUAL TO THE PURCHASE PRICE YOU PAY FOR ANY GOODS, SERVICES OR INFORMATION.

7. PRIVACY POLICY.
The privacy of all users to this Site is very important to us. Please review our privacy notice relating to the collection and use of your personal information.

8. PAYMENTS.
Payment terms for all online transactions are payment before delivery. The following payment methods are accepted:

Direct Deposit.
Direct deposit is available for all orders. Our bank details will be forwarded to you upon selecting this option when making a purchase. Payments can be made over the counter at the bank, or transferable using online or telephone banking. When making payment with Direct Deposit, please quote your order number as the reference on the payment.

Payments may take up to 5 business days to appear in our account. Goods will be dispatched after payment clears.

Other Payment Methods.
We accept Cheques and Money Orders. Please note that these forms of payment generally take up to 5 business days for clearance. Goods will be dispatched after payment clears.

9. REFUND POLICY.
“NES ONLINE” will gladly credit goods returned within a reasonable time (generally 5 days) provided the goods are in original condition, current version and not a special order, hardware, peripheral or clearance item. In this case, if the return is authorised by “NES ONLINE” a restocking fee of up to 20% may apply.

Refunds and returns will not be accepted on the basis of unsuitable items, wrong choice and incompatibility of any kind. It is your responsibility to ensure the items you purchase are compatible with your system(s) prior to your purchase.


If you have an item, which you believe is faulty, please ensure you thoroughly test the item prior to returning. Products that are returned for faults that are found not faulty will incur a service charge of AUD$25inc GST + return postage. The item will be returned to you once the service charge + return postage is paid.

10. CANCELLATIONS.
You cannot cancel an order once we have delivered the item(s) and the item(s) is in transit to you.

For cancellations prior to delivery, a restocking fee of 10% of total purchase price is charged. This is to cover for our time, depreciation of opened goods (for orders involving computer systems that requires assembly) and/or any courier cancellations.

11. WARRANTY.
All “NES ONLINE”s supplied products are covered with a RTB (Return to Base) warranty for a period of twelve (12) months, unless stated otherwise by its respective manufacturers warranty. Goods returned under warranty will be repaired or replaced at “NES ONLINE”s discretion. Warranty is not transferable and not applicable on physically damaged or intentionally modified products.

Under the RTB (Return to Base) warranty policy, all delivery charges for product to be returned to “NES ONLINE” will borned by the customer.

Items returned to “NES ONLINE” must be properly packed in the condition acceptable by the vendor. When possible, please return items in original packaging and ensure item is safely packed (insufficient safe packaging will void the warranty).

Warranty Turnaround Time.
Turnaround time for warranty returns depend on the processing the warranty and availability of the replacement product from manufacturer.

The process of warranty returns involves the shipping of item to “NES ONLINE”, product testing, submitting a warranty request to supplier, approval from supplier, delivery to supplier, supplier testing, delivery back to “NES ONLINE”, testing of replaced/repaired item by “NES ONLINE” and finally delivery back to you.


12. PRODUCT PRICES & COSTS.
Prices quoted on website do differ to in-store prices as there is difference in operational cost involved. Please check relevant price lists –
- Web-store prices for Web orders
- In-store price list for Shop prices

Except specifically expressed, all prices quoted or that have appeared in our website are inclusive of tax and are in Australian currency. We reserve the right at any time between the time of quotation and/or order and the date of delivery of the goods or provision of services to make any reasonable adjustment to prices. All prices in the price list are subject to change without notice.

Credit card surcharge will apply on payments made by credit cards according to the following rates:
VISA and Master Card - 2% .

13. PRODUCT DELIVERY.
Delivery dates and times quoted for delivery of goods are estimates only and we shall not be liable for any loss or damage arising as a result or consequence of any failure to deliver or delay in delivery of any goods or services arising from any circumstances which are outside “NES ONLINE” control. No cancellation of sales contract is allowed if goods or services have been delivered by the courier.

14. PRODUCT LISTINGS.
NES Online strives for accuracy in all item descriptions, photographs, compatibility references, detailed specifications, pricing, links and any other product-related information contained herein or referenced on this Site. Due to human error or any other limitations we cannot guarantee that all item descriptions, photographs, compatibility references, detailed specifications, pricing, links and any other product-related information listed in this Site is entirely accurate, complete or current, nor can we assume responsibility for these errors. In the event a product listed on our website is labelled with an incorrect price due to some typographical, informational, technical or other error, PCDIY shall at its sole discretion have the right to refuse and/or cancel any order for said product and immediately amend, correct and/or remove the inaccurate information.